Client
Regional NHS trust network
Sector
Healthcare
Engagement
Data architecture, delivery leadership and platform engineering
The challenge
What the client needed
Legacy reporting pipelines across acute and community services created inconsistent operational views and delayed decision making.
Our approach
How we worked
- Mapped critical patient-flow and capacity metrics with clinical and operations stakeholders.
- Designed an event-enabled data platform with governed semantic layers for reporting use cases.
- Implemented phased cutover with dual-run validation to protect service continuity.
- Embedded data product ownership into permanent client teams.
Outcomes
Measured results
All details are anonymised in line with our standard confidentiality terms.
- Reporting latency reduced from daily to near-real-time for key operational dashboards.
- Data quality exception volume reduced by 58 percent within two quarters.
- Clinical operations teams gained shared visibility across sites, improving discharge planning.
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